Frequently Asked Questions
Everything you might want to know before you call. Still have a question? Reach us any time at (678) 822-7095.
Do you offer 24/7 emergency plumbing service?
Yes. MasterFlo Plumbing is open 24 hours a day, 7 days a week. A real person answers the phone for plumbing emergencies — nights, weekends and holidays included. Call (678) 822-7095 any time and we'll dispatch help fast.
What areas do you serve?
We're based in Jasper, GA and serve Canton, Woodstock, Ball Ground, Holly Springs, Marietta, Roswell, Alpharetta and the surrounding Cherokee County and Metro Atlanta area. If you're nearby and not sure, just give us a call.
Are you licensed and insured?
Yes — MasterFlo Plumbing is fully licensed and insured. We also keep a licensed general contractor on staff, which lets one trusted team handle your plumbing, remodeling and new-construction work.
How much will my plumbing repair cost?
Every job is different, so we give you a clear, upfront price before any work begins. You'll know the cost and approve it first — no surprise charges when the work is done.
Do you charge extra for nights or weekends?
Because we're a true 24/7 company, we're always straight with you about pricing before we start. Call us and we'll explain exactly what to expect for your situation.
How fast can you get here?
For emergencies we aim for same-day — often within hours — across Canton, Jasper and the surrounding area. Our trucks are stocked and ready so we can usually fix the problem on the first visit.
What plumbing services do you offer?
Emergency plumbing, drain cleaning and clean-outs, water heater repair/replacement (including tankless), general residential plumbing, kitchen and bath remodeling, general contracting, and new-home / new-construction plumbing.
Do you install tankless water heaters?
Yes. We repair and replace standard tank water heaters and install modern, energy-saving tankless units. We'll help you choose the right system for your home and budget.
Can you handle a full bathroom or kitchen remodel?
Absolutely. With a licensed GC on staff, we manage complete kitchen and bath remodels — plumbing, fixtures and finish work — start to finish, on budget.
Do you do plumbing for new home construction?
Yes. We handle new-construction plumbing from underground rough-ins and utility runs to finished fixtures, working alongside builders and homeowners on ground-up projects.
Do you offer any discounts or coupons?
Yes — check our homepage for current web specials, like $50 off any plumbing service and $150 off a new water heater installation. Mention the code when you call.
How do I get a quote?
Call (678) 822-7095, or fill out the quick form on any page of this site. Tell us what's going on and we'll get you a fast, honest quote.
Ready To Get It Fixed Right?
Whether it's an emergency right now or a quote for a bigger project, our team is ready to roll — 24 hours a day, 7 days a week.
